10 per cent off Microsoft support

The Education Support Centre (ESC) provides frontline technical support on Microsoft technologies, including all products covered by Campus and Select agreements. This includes help services, fault diagnosis and, where possible, recommendations for correction. In accordance with Microsoft Master Service Agreement for Premier Support, the ESC has the ability to escalate calls directly to Microsoft Ltd as appropriate. A not-for-profit organisation based at Nottingham Trent University, ESC is well placed to meet the needs of the education community.

By joining the Chest Agreement, sites receive 10% off the ESC list prices. If more than 30 institutions sign-up to ESC through the Chest Agreement in 2009 then the discount increases to 15% for the next two years of the Agreement. For increased flexibility, sites not requiring extensive support can now purchase a 12 incident package under the Chest Agreement.

For more information please read the Overview or contact Eduserv Help (help@eduserv.org.uk / 01225 470523).